FAQ

Upon dispatch, a unique tracking signature is sent to your registered email. You can utilize this signature on our Logistics page for real-time coordinate updates.

Order configurations can be modified within 2 hours of synchronization. After this window, the logistics protocol moves into the fulfillment phase and changes are no longer architectural.

Every Xiroo artifact comes with a 1-year limited architectural warranty covering technical defects and material integrity.

Our vision originates in our Studio in Bangladesh, with technical engineering finalized in collaboration with global specialized labs.